FAQ
Frequently asked.
Honestly answered.
If you don't see your question, our team will answer it personally — usually within an hour.
What kinds of operators is Xploration Works built for?
Anyone running scheduled experiences with capacity: helicopter and small-aircraft tours, boat charters, zip lines, guided hikes, food tours, cultural walks, rentals, and bundled packages. If it has a calendar, we cover it.
How does the 14-day free trial work?
Full access to your plan, no credit card required. At the end of the trial, pick a plan or stay on Starter free forever. Your data stays put either way.
How do payouts work?
Stripe Connect Standard means money flows directly to your own Stripe account on whatever payout schedule you choose — daily by default. We take a small platform fee on each booking. No monthly billing surprises.
Is the weight & balance certified?
Calculations follow standard FAA methodology and are logged immutably with a SHA-256 hash of the inputs for audit trail. The aircraft envelope you load is yours, and you remain pilot-in-command — Xploration Works does not certify aircraft.
Can I import bookings from FareHarbor or another tool?
Yes. Pro and Enterprise plans include FareHarbor sync and we'll help you migrate historical data during onboarding at no extra cost.
Can guests book on my own website?
Absolutely — there's an embeddable booking widget that drops into any site (iframe-safe versions included) and a hosted booking page at your own subdomain or custom domain.
Do you support multiple currencies and languages?
135+ currencies via Stripe, with localized checkout. The booking flow is i18n-ready; English is shipping today and additional languages are rolling out through 2026.
What happens to my data if I cancel?
Export everything — bookings, customers, manifests, accounting records — in CSV or JSON at any time. We hold your data for 90 days after cancellation and then permanently delete it.
Still have a question?
Talk to a humanReady when you are
Stop juggling tools.
Start running tours.
Fourteen days free. No credit card. Your weekend back by Saturday.